Launch of Key Steps - a guide to delivering relapse services
21 June 2010
The MS Trust is delighted to launch the Key Steps.
This resource is a comprehensive package to help set up and deliver a patient centred and cost effective relapse service. It provides all the information you need to deliver an evidenced based service to patients who are experiencing an MS relapse.
There are four main sections in Key Steps
- Audit and service evolution
Audit and service evolution sets out the key steps to service improvement and modernisation. - Clinical roles
This section outlines the roles and responsibilities of the multidisciplinary team in managing relapse and contains valuable assessment tools and key references to further reading. - Clinical Governance
This section includes information on how to work within the principles of clinical governance and gives useful information that links to business planning and health economics. - Business planning and health economics
This section sets out the key issues for your relapse service and how you can address these issues in an effective and convincing way.
Key Steps provides a philosophy of care, examples of excellence, and an evidence base for service delivery with clear steps for service development, improvement and modernisation. The user can select from a comprehensive range of key reference papers, practical guidelines, and tools that provide guidelines, protocols and the evidence required for the delivery of a home relapse management service.
Vicki Matthews, nurse advisor at the MS Trust said, "We hope that you enjoy using this valuable resource and that it will enable you to deliver a truly patient centred service that provides a good experience for those people who are living through the awful uncertainty and anxiety of an MS relapse."
